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Communication Convergence 2015

Building on last year’s inaugural event, Cheryl Stephens and Kate Harrison Whiteside put together a full day of sessions at Communication Convergence 2015, most of them looking at the ways technology has affected writing, publishing, and other means of communication.

Fawn Mulcahy—How has technology changed how we communicate?

Fawn Mulcahy has more than twenty years of public relations experience and has taught PR at Langara College and Simon Fraser University. At Communication Convergence she talked about how technology has changed the way we communicate and why we need to do our best to keep up.

Her advice about language and communication isn’t based on linguistics—“I’m not a linguist!” she disclaimed—but is informed by her interactions with her students and her seventeen-year-old step-daughter. Millennials will make up 44% of the workforce by 2020, and their communication is all digital. We have to get comfortable working in that space and learn the language of shortcuts like acronyms, emoticons, and emojis so that we can all work effectively with one another.

Technology is how we tell our stories, and we’re relying more and more on imagery, which can instantaneously and effortlessly communicate emotion and attitude. In presentations, images are key to avoiding “death by PowerPoint”: “If you have slides of black-and-white text in bullet points, you’ll lose them.”

More people have mobile phones than desktop computers, and youth have abandoned email in favour of communicating through their phones and on social media, which encourages all of us to keep our communications brief, simple, and short. That said, “we still need to honour communication,” said Mulcahy. Exclamation marks, all caps, and smiley faces have no place in a professional email, and we still have to differentiate between language used in texting and standard written English. People accustomed to writing for the 110 to 150 million blogs out there sometimes don’t understand why they can’t keep the same voice for everything they write.

When asked how technology has affected her teaching, Mulcahy admitted that it has shortened attention spans. “It’s tempting on computers to multitask,” she said. “An average person checks their phones 150 times a day—it’s a tic you can’t control.”

As an instructor, “You feel like a dancing bear—you have to entertain them to keep them listening and engaged.” In every classroom, “60 percent will think you’re an idiot, 20 percent will love you, and 20 percent are on the fence. You’re trying to win over that 20 percent.”

“Teach to one person,” Mulcahy advised. “Find your friend in the room. You can’t please everybody.”

How has technology changed relationships between writer, editor, and publisher? (panel discussion)

Editor, writer, and instructor Frances Peck moderated a discussion between Roberta Rich, author of The Harem Midwife and The Midwife of Venice and Paula Ayer, managing editor at Annick Press’s Vancouver office, about how technology has changed the publishing landscape.

“The biggest shift is that everything is electronic,” said Ayer. “Editors no longer work on paper proofs. And everything is expected faster; I think we’re offloading more onto freelancers because there’s less and less time to do things in house. Editors become surrogates for the publishing house.”

Rich, in contrast, has stuck to hard copy. “As you can deduce from all of this,” she joked, “I really hate change.” Her first novel was edited in three rounds, but her most recent book was edited in two. “Part of it was that I learned from the mistakes I made in my first two books,” she said, explaining that her first draft was probably a little more polished. “But I’m very fortunate to have been published in Canada first, because in the U.S., publishing houses don’t have that kind of patience—to do a third pass.” U.S. publishers, said Rich, don’t want a fixer-upper. They want a finished product. “In order to get a publisher to read it at all…it has to be almost perfect. You pay for your own editor.”

Rich recommends Booming Ground, part of UBC’s non-credit creative writing program, which offers editing and manuscript evaluations for up to 120 pages. “Send in 60 pages a month, and they send you feedback. It’s very economical. For $500 you get a lot of work and very detailed criticism.”

Ayer warned about unscrupulous businesses exploiting people who want to get published. To counter some of the volatility, Ayer said, Annick relies on a core group of freelancers who know the brand and understand what kinds of books they publish. But she’s constantly feeling pressure to get projects done more quickly: “We need sales materials sooner, so we need a clear idea of the book and an illustrator very early on.”

Peck said that editor Barbara Pulling has also mentioned the contraction in time for each project and the pressure to turn then around more quickly. She used to have six months to go back and forth with the author to develop ideas, and now she doesn’t have that luxury. “As a reader,” said Peck, “I pick up books that feel that they’ve been rushed through and that have substantive issues.”

“Has there been a change in readership?” Peck asked the Ayer and Rich. “Are needs, expectations, and attention spans changing?”

Rich said, “I have a pretty clear idea of my readership—they’re primarily female. Fiction readers are generally female, between ages twenty and sixty. Unfortunately, I’ve been seeing fewer young readers and writers at events like writers’ festivals and book clubs.”

“Our market,” said Ayer, “is mostly schools and libraries, so we’re affected more by budget cuts.” And Annick’s books have changed: “We use more sidebars, more illustrations. We’ve redone books in graphic novel style to make them more visual. It doesn’t mean they’re dumbed down. We’re giving readers short bursts of information. We want it to be interesting and engaging.”

“People used to read the first few pages at a bookstore,” said Rich. “Now we have to hook the reader in the first couple of paragraphs.”

“The title and cover have to get people’s attention right away,” said Ayer.

“Let’s turn our conversation back to relationships,” said Peck. “Has technology made relationships easier or harder? Do you get to have any face-to-face interaction?”

Rich said that she talks to her editor on the phone, but whenever she’s in Toronto, her editor takes her out for lunch. “I have an old-fashioned relationship with my editor,” she said.

Ayer said, “We work with people from everywhere—New Zealand, Poland, Japan. There’s usually no chance for face-to-face communication. If they’re in town, we try to make time for a face-to-face meeting. Freelancers are usually only dealt with via email, but some are close enough to be friends on Facebook.” It’s tempting to resist face-to-face meetings from a time-management point of view, she said, but they can create a stronger relationship.

“What trends do you see on the horizon?” asked Peck.

“Publishers will be less willing to take risks and will try to take only sure bets,” said Ayer. “Publishers have become slaves to numbers,” said Rich. “They’re very numbers driven.”

“Publishers used to have the patience to develop a writer, but when a small house develops writers, often they just go to bigger houses,” said Ayer.

Peck noted that some authors are now intentionally going to smaller publishers because they know they’ll get personal attention. Some decide to self-publish. “Will there be a resurgence of smaller presses, or will they change their roles?

“Self-publishing is good for people who have a built-in audience,” said Ayer. “There’s a bit of a mentality that publishers and record labels will mess with your creative vision. But often things get better with other people’s input.”

Blake Desaulniers—We are all publishers now in the era of internet distribution and multimedia platforms

Blake Desaulniers is a writer, photographer, videographer, and content marketing expert who worked in magazines in the 1980s and saw the transition from wax paste-up to fully digital production. Today, anyone can be a publisher—but if you choose to go that route, know what you’re getting into and have a clear idea of what you’re trying to do with your publication.

“What do we expect from our audience?” said Desaulniers. “We want them to buy our product, buy into our ideas. Set goals to understand the nature of engagement you expect from your audience. Often people don’t look that far. They’re good at packaging and distributing, but once it’s out there, they don’t think about it.”

You should also have a clear concept of your publication so that you can develop a set of keywords. “The internet is Google,” said Desaulniers. “If you want to get to your audience, you’ve got to be good with Google. Understand from the outset what your keywords are going to be. They should inform every aspect of your publishing venture. In a sense, it’s branding.”

Next, look at audience development, which may be the hardest part of all. Subscriptions are expensive and hard to manage. “Getting a subscriber audience is the most difficult aspect of the game, whether you’re an individual or a large-scale commercial publisher.”

So what can we do to develop an audience? “Build an audience using social media,” said Desaulniers. Use personas—representations, including goals and behaviours, of who you want or expect your audience to be—to build your communication efforts. Make sure you develop your personas based on real data, though, not just speculation.

Marketing automation (like the kind services like HubSpot can provide) requires a large budget—about $25,000 a year—to manage, but a good system can provide everything you need to automate distribution of your content, including newsletters, emails, and social media. Most importantly, it provides granular tracking of anything anyone does. “People used to say, ’50 percent of my advertising works—I just don’t know which 50 percent.’ This kind of tracking ends that uncertainty.”

“Audience engagement is more important than number of views,” said Desaulniers, and it’s important to have reliable metrics of engagement for your content. Knowing what your readers are actually using means “You’re customizing information, not wasting resources on things people aren’t interested in. Turn your users into your sales force.”

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I’ll be writing up Cheryl Stephens’s session about the hidden intricacies of the modern reading audience in a separate post. To volunteer for or contribute to future Communication Convergence events, get in touch with Kate Whiteside.

Laurie Lewis—Pricing strategies for freelance editors (Beyond the Red Pencil, 2015)

Laurie Lewis first published What to Charge: Pricing Strategies for Freelance Editors and Consultants in 2000, and when she revised it ten years later, she found that her strategies didn’t change. She shared her time-tested approach to pricing at Beyond the Red Pencil.

Choose the best method of pricing for the job

“I’m not going to tell you how many dollars to charge per hour or per page,” said Lewis. “There is no right price for a job.” Pricing methods include:

  • an hourly rate,
  • a page rate,
  • a word rate,
  • a project rate,
  • a per diem,
  • a retainer, and
  • a unit rate.

Most editors use the first four methods. Some freelancers choose to use only one type of rate, but Lewis suggests learning the different methods of pricing and figuring out which will work best for your particular circumstance. “Hourly is great if you work slowly, awful if you work fast, and great if you don’t know the scope of the project.” But not all clients are comfortable with the uncertainty of a per-hour rate.

Per-page rates used to be based on a 250-word page, but the client may not realize this. If they give you a page count for a manuscript, don’t take their word for it. Work out exactly what a page means to the client before quoting a rate. You and the client will also have to agree on how to count elements like tables and figures.

Per-word rates are common for writers but not so much for editors. If you do use a per-word rate, come to an agreement with the client about whether you’re using the word count before or after the edit.

The biggest pitfall with a project rate is not knowing enough about the project before setting your rate. Get as much information as you can from the client so that you can give an informed estimate.

Keep track of the hours you work, ideally using task-based logs

Regardless of which type of pricing you choose, the most important strategy is to log your time. Even if you’re using a project rate, keep track of the time you spend on specific tasks. “Editing” isn’t specific enough. Are you reviewing the manuscript? Corresponding with the author? Making a style sheet? Spell checking? Running a Find and Replace? Fact checking? Collating changes? Get into the habit of tracking time by task. (An audience member suggested using Freshbooks.) Consider this strategy an investment for future projects, when you’ll be able to look at your logs to see what you’re really spending your time doing.

Get as much information as you can before naming your fee

  • Ask your client for as many project details as they’re willing to give you. Ask for the manuscript or, failing that, a sample—and try to get one from the middle of the manuscript, not the beginning, which authors will probably have spent a long time polishing and thus won’t necessarily reflect the quality of the manuscript as a whole.
  • Ask other freelancers about their rates. “This is not price fixing,” said Lewis. “There is not such thing as price fixing in freelancing. Please be generous with your advice. We’re helping each other. We can only learn from teach other.”
  • Consult your own records: How much did you charge for a similar project? How long did it take you? Did you make what you wanted? Has the client forgotten about any aspect of the project—for example, preparing a reference list?
  • Listen to your gut. “If you’re going to hate the project because of the content, price accordingly.”

Whatever you do, “never give a client a rate off the top of your head,” said Lewis. “When a client says, ‘What do you charge?’ say ‘I’ll get back to you.’”

Determine your negotiating strategy

The two dollar figures you should have in mind when going into a negotiation are:

  • what you want to make
  • the lowest amount you’ll accept

If your client can’t pay you what you want for the work they want done, see if you can agree to change the parameters of a job. For example, you might do fewer rounds of editing or a different level of editing. Your client may agree to collate the changes or to change the schedule.

Consider also what non-monetary concessions you’ll make. For example, you may be willing to lower your rate for an acknowledgment, complimentary copies, or a testimonial. Ask to participate in your client’s activities—for example, an NGO’s fundraiser or a publisher’s book launch—where you might make connections and drum up further business.

“Be prepared to walk away from a job if you cannot agree to a price,” said Lewis. “You will kick yourself for working on a job where you’re not paid enough.”

“Freelance editors can be reluctant negotiators. Think of negotiating as clarifying the details of a job.”

Put your agreement in writing

Once you’ve clarified those details, make sure you get it in writing. Specify:

  • the nature of the project,
  • what you will do,
  • what the client will do,
  • the timetable for the work,
  • the fee and payment schedule,
  • how and why the contract might be terminated, and what you will be paid in that case, and
  • any other specific issues you’ve agreed upon.

These other issues might include what you’ll do in the event of scope changes or whether you can renegotiate if the material comes to you late. “Put wiggle room into the letter of agreement,” said Lewis.

“Formal contracts may frighten clients,” she said. “All you need is an email that puts your agreement in writing, with itemized tasks—but do ask clients to reply to the email saying they’ve agreed to the terms.” Written agreements show that you’re a professional.

Sometimes clients will have their own contracts. Read them, and never sign a contract that contains anything you haven’t discussed or anything you don’t agree with.

Learn from your experience

“The most valuable exercise is a ‘postmortem’ analysis of your projects.” See how much money you would have earned if you had used different pricing strategies. “Ask yourself, ‘How could I have made more money? What are my weaknesses in pricing?’”

At the end of the year, do an analysis of all of your clients, and figure out the average rate you made per hour. “If it’s higher than your usual hourly rate, that’s your new rate,” said Lewis. That new base rate reflects what your clients, on average, think you’re worth. Some may think you’re worth a lot more and will pay higher rates!

Overview of publication project management (Beyond the Red Pencil, 2015)

Melissa Duffes, editorial director of Marquand Books and previously head of publications and media for the Allen Memorial Art Museum at Oberlin College, moderated a panel discussion including three of her fellow project managers:

Anderson discovered she had an affinity for project management at an early age. “All the jobs I had sort of ended up involving project management.” She fell into her role after watching coworkers reinvent the wheel with each proposal they submitted and offering to make a template for greater efficiency.

“I became a project manager out of self-defence,” said Marsh. “If you’re an editor now, you’re already project managing: you take a big thing, break it into discrete chunks, figure out the order of the chunks, schedule, and distribute chunks to other people.”

“Project management is planning and being ready to change all your plans at the last minute,” Marsh added. It’s important to keep the big picture in mind, he said, because sometimes when you run into a problem, something else will come up to cancel it out. “Ignore it till it goes away,” he deadpanned.

Athans suggested looking at your set of skills as an editor: “How much of a project manager are you already?” You may find you can claim expertise as a project manager even if you’ve never had that title.

Anderson manages in-house staff and a couple of contractors in her work to produce content in a variety of document types, including websites, proposals, and reports. She calls it “controlled chaos” and understands that she has to be flexible when schedules shift. She tries to empathize with her contractors and authors. “My piece of advice is to try to put yourself in their shoes—be flexible, understand where they’re coming from, and always have a smile on your face.” A key component of good project management is “a ton of communication. I don’t expect people to come to me with updates. I have to go to them. I just have to bug nicely.”

Marsh agreed: “Communication is one of the essential abilities of a project manager. You need to understand the priorities of the client in terms of deadline, performance, cost, quality. You will have to make decisions and adjustments. Are they worth the cost?”

“A good project manager will put in wiggle room,” said Athans, but contractors should be proactive: “If you need you’ll need more time, the second you’ve determined that, communicate with the project manager.” Most of the time, if you ask for it, you’ll find you can get it. If you have a Friday-afternoon deadline, for example, you can be reasonably sure that getting your project in by Monday morning would be fine, but ask, don’t assume, and be professional about it. “It’s the difference between missing a deadline and blowing a deadline.”

“The first deadline you miss affects more than just you and your client,” added Duffes. “It affects everyone who has to work behind you.” And even if you know the deadlines will move, creating a schedule is still important, said Anderson. “It keeps things less chaotic” and helps clarify team members’ responsibilities.

Sometimes we all find ourselves so mired that we feel we don’t have time to plan ahead or hire someone to help, but that attitude is self-defeating, said Marsh. “Take the time now, even if you are very pressed, to save time later on.”

One of the major challenges Duffes has is to keep her team interested. Her company produces catalogues for art galleries and museums, and the projects are often an afterthought for the busy curators and gallery staff who have to supply much of the raw material and review and approve the various stages of book. “I remind them, ‘You’ll get a book in the end—it’ll be like a baby!’ I have to be like a scout leader and keep everyone marching forward in the nicest way possible.”

Project managers appreciate team members who actively check in with them. “Freelancers who get repeat work are the ones who communicate,” even if it’s to ask for more time. And if you get done early, that’s even better.

The panellists all seemed to use spreadsheets rather than specialized project management software to track their projects. Duffes prefers them, whereas Anderson and Athans said that the problem with a lot of project management software is getting people to agree on a system and actually use it. Spreadsheets are ubiquitous, and most people will agree to use them.

***

Fellow editor Eva van Emden attended the same session and blogged about her main takeaways from the discussion.

Laura Poole—Breaking the feast-or-famine cycle (Beyond the Red Pencil, 2015)

Laura Poole, owner of Archer Editorial Services, co-owner of Copyediting.com, and author of Juggling on a High Wire: The Art of Work-Life Balance When You’re Self-Employed, offered some tips at Beyond the Red Pencil on how to break the unsustainable cycle of feast and famine that many freelancers fall into. The adrenaline and cortisol from the stress of stacked deadlines and too much work isn’t healthy, nor is the panic of not knowing where and when you’ll get your next paycheque. Poole suggested not only strategies to cope with feast and famine but also some changes in your thinking and your business practices.

Feast

Sometimes feasts are seasonal, and you can plan for them if you start paying attention to patterns in your work. If you know you’ll be busy at particular times of the month or year, plan ahead. Keep your schedule open during those times and arrange for support (subcontractors, referrals, childcare, etc.) if you think you’ll need it.

When a feast is unexpected—whether it’s because deadlines slipped and piled up or your projects ended up being more work than you’d planned—triage your schedule: what can you delete, defer, or delegate?

When you just have to buckle down and get to work, make sure to support your body to stay strong and healthy.

After the feast, take time to learn from the experience. As yourself:

  • How did I get so overworked? (Don’t ask why—you’re not trying to shame or blame.)
  • What happened that was beyond my control?
  • What did it cost me to finish this work?
  • What choices did I make that affected the workload?

Famine

Seasonal patterns may also help you predict periods of famine, and you can take advantage of the quiet stretches to go on vacation or stock the freezer with meals. Downtime, said Poole, can be a good opportunity to

  • rest and recharge,
  • build your professional presence,
  • network, and
  • build your business for the long term.

Use the lull to tackle those tasks you’d pushed to the back burner, like updating your website and online profile. Could be doing something to give your business a passive source of income, like developing a course or writing a book? Use these quiet times to make your business more sustainable.

Mindset changes

Poole suggests always thinking two weeks ahead: figure out which projects are ending, and start drumming up work before you need it. But resist the temptation during periods of famine to email all of your clients for work!

Start thinking bigger: what do you want to be doing? Start doing the groundwork now to get yourself there, go after better-paying work, and diversify your client base. Poole warns against relying on only one or two clients for your income: “If you have one client, you aren’t an independent contractor. You’re a dependent contractor,” she said. “Don’t put all your eggs in one basket.”

Start saying no. “You don’t have to accept everything,” said Poole. “Freelancers say yes because yes means a paycheque. It’s really hard to say no.” But ask yourself, “If I say yes to this, what else am I saying yes to? What am I saying no to?” If you can’t say hell yes, do you really want the job?

“If you can learn to say no,” said Poole, “it will make your yeses more meaningful.” You don’t have to give an excuse for turning down work. “No is a complete sentence.”

That said, clients appreciate referrals to skilled colleagues—a good reason to build your network. And don’t be afraid to be bold: if you ask clients for what you want and need, whether it’s flexibility in the schedule or more money, you can turn some of those noes into yeses.”

Business practices

Some key changes to your business can ease the cycle:

  • Be proactive about communicating your schedule with your clients. “Your business is only open if your mouth is open.” said Poole. Contacting your clients keeps you top of mind.
  • Review your schedule and look for trends in cyclical work that you can plan for.
  • Find new clients—those who can offer you steadier work, more pay, or more projects that interest you. Weed out the clients who aren’t serving you.
  • Get to know your colleagues in your network. Can you work together and help each other build your businesses? Be willing to refer, and you’ll get the same in return.
  • Raise your rates—a good way to get rid of low-paying clients and to make more money in less time. “Your work is valuable!” said Poole. “You should be paid what you’re worth! And you shouldn’t apologize for your rate.”
  • Develop streams of passive income, where you do the work once but continue to get paid. Speaking, teaching, and writing and are some ways to use your skills and expertise for a steadier source of income while building your professional network.

Steven Pinker—The thinking person’s approach to writing in the 21st century (Beyond the Red Pencil, 2015)

Experimental psycholinguist and author Steven Pinker gave the opening keynote at Beyond the Red Pencil, the Northwest Independent Editors Guild’s fifth biennial conference. His talk covered the same territory as his book The Sense of Style (which I reviewed earlier), but I still very much enjoyed hearing him speak in person.

Why is so much writing so bad, he asked, and how can we make it better?

One common theory is that bad writing is a deliberate choice by bureaucrats who use gibberish to evade responsibility or by pseudo-intellectuals who want to hide the fact that they have nothing to say. But good people can write bad prose, said Pinker. Another theory suggests that digital media are ruining the language, because we can all recall that in the 1980s, Pinker quipped, “teenagers spoke in coherent paragraphs.”

A better theory is that whereas speaking comes naturally to us, writing doesn’t. “Writing is and always has been hard,” said Pinker. “Readers are unknown, invisible, inscrutable—and exist only in our imagination.”

What can we do to improve writing, then? Some would suggest reading books like The Elements of Style, but among some good advice—such as using definite, concrete language and omitting needless words—is advice that is obsolete or downright baffling. “The problem with traditional style advice,” said Pinker, is that it’s an arbitrary list of do’s and don’ts based on the tastes and peeves of the authors.”

Instead, we should base our writing advice on the science and scholarship of modern grammatical theory, evidence-based dictionaries, cognitive science, and usage. Pinker made a case for classic style, which uses “prose as a window onto the world.” Reader and writer are equals, and the goal of the writer is to help the reader see objective realities. “The focus is on the thing being shown, not the activity of studying it,” said Pinker. The latter is a feature of self-conscious style that contributes to the verbosity and turgidity of academic and bureaucratic writing.

“Classic prose is about the world, not about the conceptual tools with which we understand the world,” said Pinker, who suggested avoiding metaconcepts and nominalizations. But he urges caution on the common advice to avoid the passive voice—especially since the advice itself often uses passive voice while condemning it. “The passive could not have survived in the English language for 1500 years if it did not serve a purpose,” said Pinker. English sentences rely on word order to convey both grammatical information and content. We expect material early in the sentence to name the topic (what the reader is looking at) and later in the sentence to show the focal point (what the reader should notice). “Prose that violates these principles feels choppy and incoherent.”

So “avoid the passive” is bad advice. But why is it so common in bad writing? “Good writers narrate a story, advanced by protagonists who make things happen,” said Pinker, whereas “bad writers work backwards from their own knowledge.

Too much knowledge can be a curse: “When you know something, it’s hard to imagine what it is like for someone else not to know it.” It’s this curse of knowledge that leads to opaque writing. The traditional advice to solve this problem is to assume a reader is looking over your shoulder at what you write. “The problem with the traditional solution is that we’re not very good at guessing what’s in people’s heads just by trying hard,” said Pinker. A better approach is to show your draft to a representative reader, or “show a draft to yourself after some time has passed and it’s no longer familiar.” Rewrite several times with the single goal of making prose more accessible to the reader.

Another battleground in writing are rules of usage, but Pinker said that the “prescriptivist versus descriptivist” paradigm is a false dichotomy. Rules of usage aren’t logical truths and are not officially regulated by dictionaries, he said. They are tacit, evolving conventions. “Many supposed rules of usage violate the grammatical logic of English, are routinely flouted by the best writers, and have always been flouted by the best writers. Obeying bogus rules can make prose worse.”

How does the writer or editor distinguish real usage from those bogus rules? “Look them up!” said Pinker. “Modern dictionaries and usage manuals do not ratify pet peeves,” he said. “Their usage advice is based on evidence.”

In any case, Pinker said, “correct usage is the least important part of good writing,” compared with a conversational classical style, a coherent ordering of ideas, factual accuracy, and sound argumentation.

The City of Vancouver’s maps, from archives to internet

In anticipation of International Map Year (August 2015–December 2016), the City of Vancouver Archives (CVA) has been digitizing its cartographic collection and making it available online, with the help of a grant from the BC History Digitization Program. In a talk at a fundraising event for the archives, digital conservator Sue Bigelow gave us a peek into the digitization process, and digital archivist Sharon Walz talked about the cartographic material they keep at the archives.

Map digitization at CVA

To digitize CVA’s map collection, Bigelow uses a rolling scanner that can accommodate material 54 inches wide. Before feeding the maps into the scanner face-up, she cleans the maps, repairs tears that might catch on the scanner, and flattens out folds as much as possible. She will sometimes use a plastic sleeve for especially delicate documents, but she showed us examples of scanning artifacts that can come from light reflecting off the sleeve and told us that “scanning is best done naked.”

A major milestone in this digitization project was the scanning of the 1912 Goad’s Atlas of the City of Vancouver and Surrounding Municipalities—a fire insurance plan that codes properties by their fire risk. “Digitization produces only an image,” said Bigelow, but researchers often need more. CVA, partnering with a geographic information system (GIS) company, stitched all 98 pages of the atlas together into a mosaic and rectified it so that the components all used the same geo-coordinate system. The Goad’s Atlas, along with other maps in the public domain or under City of Vancouver copyright, is available for viewing using VanMap, which provides hundreds of layers of detail, including zoning information and the location of sewer and water mains. The Goad’s files are also available in the city’s Open Data catalogue.

After the Goad’s Atlas was completed in May, the BC Developers’ Exchange helped convert the files into the Web Map Service standard so that it could be uploaded onto the Open Historical Map project, which aims to offer a publicly accessible history of the world via maps.

In November 2014, CVA was the only archives—and the only Canadians—to attend the international Moving Historical Geodata to the Web meeting. (Bigelow wrote about the meeting on the CVA blog.) That meeting showcased the potential of Map Warper, an web-based application the public can use to rectify and share maps. CVA will provide access to Map Warper; in exchange, researchers will do the work of rectifying, and the results will be made freely available. This arrangement is mutually beneficial, as the City of Vancouver doesn’t usually need rectified images.

For more information about the project, see Bigelow’s blog post about the digitization process and John Mackie’s article about the digitized Goad’s Atlas in the Vancouver Sun.

Cartographic holdings at CVA

The cartographic material at CVA, said Walz, is a mix of city records (~60%) and non-city records (~40%). Most of the maps are non-published manuscript maps—not like the maps you’d find at a map library. City-created cartographic records come from such departments as engineering or community services, and non-city records come from several different industries, including tourism, mapmaking, and resource extraction. Although CVA is now more selective and accepts only cartographic material about Vancouver, its holdings include a lot of maps from surrounding municipalities, because the city’s first archivist, Major J.S. Matthews, accepted a lot of non-Vancouver maps.

CVA’s cartographic holdings include more than just maps. They also include profiles, such as those produced in surveys, and aerial photographs (especially those on which map information has been overlain). Walz showed us the myriad functions maps can have—in promotional material or as business documents. People would often take existing printed maps and repurpose them to depict zoning, say, or electoral boundaries, and these maps, said Walz, “are fundamentally different from the base map.” CVA may have thousands of maps called “City of Vancouver,” but they all depict different things.

On the rhetorical power of the map, Walz explained that when looking at maps, we have to remember “the fourth dimension: the intention of the person who made it.” She quoted Mark Monmonier, author of How to Lie with Maps, saying, “Every map is a lie.” As projections of three-dimensional reality onto a two-dimensional surface, all maps distort reality in some way. Mapmakers will also impose their perspectives onto their maps, and many historical maps depict plans or aspirations that never came to fruition. But because they look scientific, people assume what’s on the map is (or was) what’s on the ground. “We try to take information from historical maps, but it’s not necessarily the information the map was trying to depict,” said Walz.

“Knowing why a map was made helps us understand the contents,” she said. “Knowing how a map was made can tell you if you should believe it.”

Editors Canada: update on national happenings (Editors BC meeting)

Margaret Shaw, Editors Canada’s regional director of Western Canada’s branches and twigs, attended her first meeting as a member of the National Executive Council (NEC) in September, and at yesterday’s BC branch meeting she gave us a rundown of some of our association’s plans to increase the value of membership and more actively engage members. Here are some highlights:

Communications

  • Editors Canada plans to launch its rebranded website later this year and is looking for volunteers to beta test.
  • The association held its first monthly Twitter chat about certification in October, and the topic for November will be finding work and networking. Join in on November 3 at 4 pm PST and follow along with the #EditorsChat hashtag.
  • A private Facebook group has been set up for Editors Canada members.
  • The committee that publishes our magazine, Active Voice, hopes to create a hard copy in April and possibly another in September or October.

Professional development

  • A task force has been struck to develop a national mentoring program, modelled on the Toronto branch’s successful program and named in honour of the late John Eerkes-Medrano.
  • Editors Canada hopes to start offering webinars (three in the year ahead) so that members living outside of Canada’s major centres will have more professional development opportunities.
  • A central repository of professional development ideas has been proposed.
  • Editors Canada launched the third edition Editing Canadian English this past year, along with the companion Editorial Niches volume. Members at yesterday’s meeting suggested having Editors Canada publications available for sale at local branch meetings and seminars.

Member support

  • In the works is a welcome package for new members and a toolkit to support new branches and twigs.
  • A membership survey is planned for the spring, and exit surveys are planned to find out why people who don’t renew their memberships choose to leave the organization.
  • The Online Director of Editors now has its own direct link: findaneditor.ca
  • The national job board will be revamped. Once it is relaunched, employers and clients will no longer have to pay to post a job.
  • Student affiliates will have a new committee to champion student issues.
  • The Standard Freelance Editorial Agreement is being updated.
  • The NEC is also aware of—and aims to solve—server problems affecting affected people with editors.ca addresses.

Standards and certification

Vacancies on committees

Volunteering allows you to build network with colleagues across the country and add skills to your CV. Editors Canada is seeking volunteers for the following committees:

  • nominations committee
  • member services committee
  • communications and marketing committee
  • publications committee
  • standards task force
  • awards committee

***

At the next NEC meeting, planned for November in Ottawa, the executive will take the first steps to draft a new five-year strategic plan. The plan we have now will expire in 2016–2017.

Children’s book illustration & design

At the Vancouver ceremony for the 2014 Alcuin Awards, one of this year’s judges, Robin Mitchell Cranfield, moderated a lively panel discussion about the unique considerations in children’s picture book publishing. On the panel were:

Nugent began with a bit of background about children’s picture books—a timeless form that’s actually not all that old, emerging in the Victorian era as toy books meant as novelties to entertain children. According to Barbara Bader, a scholar in the field of children’s literature, “A picturebook is text, illustrations, total design; an item of manufacture and a commercial product; a social, cultural, historic document; and foremost, an experience for a child.” Nugent explained that whereas a storybook can be completely understood without images, a picture book’s narrative results from the interaction of words and pictures. Reading a picture book is not a linear process; children will flip the pages backward and forward as they try to make sense of the story.

A picture book’s words and images interact in three ways, said Nugent:

  • enhancement, where they complement one another and are not redundant—the words and pictures fill in different details;
  • alternation, where words and pictures take turns telling the story—seen most often when the author is also the illustrator; and
  • contradiction, where the words and pictures do not agree—a tension that creates humour or irony.

Nugent aspires to this contradictory symbiosis of words and images, because “teaching humour is an essential life skill.” Contradiction can reveal an unreliable or naive narrator and thus playfully empowers readers with knowledge that the narrator doesn’t have.

Children may be the readers of picture books, said Mitchell Cranfield, but who are the buyers? And how do they affect the way picture books are marketed? Gillingham replied that the interesting thing about a children’s book as a product is that there are gatekeepers: parents, teachers, and librarians choose which books to put into kids’ hands. The book must appeal to both the children and the people giving the book to the children.

The cover is the primary marketing tool, said Gillingham. “It can be a bit icky to think of the book as a product or to think about its cover as packaging, but we do want books to get into the hands of readers.” Children’s book authors and illustrators can expect their publisher’s marketing department to become involved in cover design because it is a sales tool. But unless the book can be tied to a holiday—say Mother’s Day or Father’s Day—the publisher typically won’t have the budget to do much marketing, and authors and illustrators are often expected to market their own books.

“How do we reach and represent the full community of children?” Mitchell Cranfield asked Flett. “Are there communities being underserved?”

“There are so many communities being underserved,” said Flett, including people who are LGBTQIA, people of colour, people with disabilities, and people from ethnic or cultural minorities. Published demographic data are hard to come by in Canada, but the Cooperative Children’s Book Center at the University of Wisconsin-Madison releases statistics about children’s literature in the U.S., and it last reported that, in a sample of 5,000 books:

  • 180 were written or illustrated by African Americans,
  • 38 were by aboriginal authors or illustrators,
  • 112 were by authors or illustrators of Asia-Pacific ancestry, and
  • 66 were by Latinos.

For more representative diversity, said Flett, “we need more books written by the community member, not on behalf of that community member. We need these books in schools, homes, and communities.” Picture books that feature diversity are often what Flett considers “tourist books,” which may focus on holidays, for instance. There is much less about everyday life. Flett would like to see books that are now shelved in the First Nations, Métis, and Inuit section of the bookstore also in other sections, because “ultimately they are, like the majority of books, about humanity. And if we do not include diverse books, we’re implicitly exclusive.” She recalled an interaction she had with a young reader—a foster child—who was excited to discover that the main character of The Moccasins was also a foster child. Flett made the case for diverse books in all genres so that children with all sorts of backgrounds and experiences have characters they can relate to.

Mitchell Cranfield asked Morstad what children’s books mean to her. As a parent who loves art and design, Morstad replied, she’s interested in books that appeal to both children and adults—“books that tackle big subjects and that don’t underestimate children’s understanding of big subjects” like the emotions that come with death or sex or depression, for example. She enjoys books that are “deceptively simple but have philosophical or more complex components.”

“Kids have questions, and some are hard to answer,” Morstad said. “A book can be a great place for those conversations to happen.”

Mitchell Cranfield talked about her own work adapting a book for a TV show and remarked that when you’re reading with a child, “content gets presented to children in a filtered way.” Children can let you know when it’s too much for them. With a TV show, she had to be more careful about making sure the content would be “safe” to a broad group of viewers.

Flett likes the idea of empowering children in books. In Dolphin SOS (winner of the 2015 Christie Harris Illustrated Children’s Literature Prize), for example, the youth are themselves involved with the rescue in the story. Flett also mentioned Simon Ortiz’s The People Shall Continue, recently featured on the American Indians in Children’s Literature blog. Ortiz’s storytelling presents the history of Indigenous peoples, including treaties and reservations, in a matter-of-fact way, never once using the word “plight.” The book reflected how people simply tell each other stories: “These are the stories; these are the songs.”

Mitchell Cranfield asked Gillingham how changes in production have changed book illustration, design, and content. “What does the future of children’s book design look like?”

Gillingham said that digital art in children’s books “used to look a lot more digital.”

“I appreciate illustrators who continue to use their hands but use digital tools to make the process of making a book easier,” she said. “I love when there’s still evidence of the hand.”

Gillingham recalled when, not that long ago, illustrators had to send, nervously, their original artwork via courier, when there was always a possibility of loss or damage. “I love that we don’t have to worry about those things now,” she said.

As for the future of children’s book design, “I see it getting less compartmentalized,” she said. Traditionally, authors and illustrators were kept separate, but “I see that breaking down. Authors and illustrators are finding each other.”

“I see illustrators becoming more design savvy,” she added, speculating that the change might be tool driven, as more illustrators work in the digital realm. They’re more conscientious about page composition and the interaction between type and illustrations.

Nugent agreed that the process is much more collaborative. She said that she felt editorial pressure to create a sleepy-time ending to one of her books, When Cats Go Wrong. “With cuts to libraries and schools,” she said, book publishers have refocused their marketing toward parents, and in North America, “a picture book is used to separate parent from child at the end of the day”—a function that books in other countries don’t have to have.

Nugent had to rework the last spread of her book, which had depicted an active scene, to create a more calm ending. She admits to resenting the request at first but came to realize that inspiration was bottomless: she could find it regardless of the constraints she faced. “People don’t like to think about marketing considerations, but we have to respect that people are putting money into producing the book.” she said. She ended by encouraging everyone to check out the IBBY Silent Books Exhibit featuring wordless picture books from around the world on at the Italian Cultural Centre until October 22.